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The JOLT Effect: How High Performers Overcome Customer Indecision by Matthew Dixon, Ted McKenna
- The JOLT Effect: How High Performers Overcome Customer Indecision
- Matthew Dixon, Ted McKenna
- Page: 256
- Format: pdf, ePub, mobi, fb2
- ISBN: 9780593538104
- Publisher: Penguin Publishing Group
The JOLT Effect: How High Performers Overcome Customer Indecision
Free audio books download great books for free The JOLT Effect: How High Performers Overcome Customer Indecision 9780593538104 (English Edition)
From the bestselling co-author of The Challenger Sale, a paradigm-shattering approach to overcoming customer indecision and closing more sales In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business. But this approach backfires dramatically. Why? Because it completely gets wrong the primary driver behind purchasing decision-making: once purchase intent is established, customers no longer care about succeeding. What they really care about is not failing. For years, sales expert Matthew Dixon has been busting longstanding business myths. Now in The JOLT Effect, he and co-author Ted McKenna turn their trademark analysis and latest research to the vital and growing problem of customer indecision—and offer a shocking new approach that turns conventional wisdom on its head. Drawing on a brand-new, first-of-its-kind study of more than two and a half million sales conversations from across industry, they reveal the surprising truth that high-performing sales reps grasp and their average-performing peers don’t: only by addressing the customer’s fear of failure can you get indecisive buyers to go from verbally committing to actually pulling the trigger. Packed with robust data, counterintuitive insights, and practical guidance, The JOLT Effect is the playbook for any salesperson or sales leader who wants to close the gap between customer intent and action—and close more sales.
How High Performers Overcome Customer Indecision
The Jolt Effect: How High Performers Overcome Customer Indecision · byMatthew Dixon, Ted Mckenna · CUSTOMER SERVICES · ABOUT INDIGO · Stay in the know.
The Jolt Effect: How High Performers Overcome Customer
The Jolt Effect: How High Performers Overcome Customer Indecision But this approach backfires dramatically. Why? Because it completely gets wrong the primary
The JOLT Effect: How High Performers Overcome Customer
The JOLT Effect: How High Performers Overcome Customer Indecision eBook : Dixon, Matthew, McKenna, Ted: Amazon.in: Kindle Store.
The JOLT Effect by Matthew Dixon & Ted McKenna
How High Performers Overcome Customer Indecision Now in The JOLT Effect, he and co-author Ted McKenna turn their trademark analysis and latest research
The Jolt Effect - Matthew Dixon, Ted McKenna - Bokus
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Matthew Dixon: Books - Amazon.com
The JOLT Effect: How High Performers Overcome Customer Indecision. by Matthew Dixon and Ted McKenna | Sep 20, 2022.
Matthew McKenna: Books - Amazon.com
The JOLT Effect: How High Performers Overcome Customer Indecision. by Matthew Dixon and Ted McKenna | Sep 20, 2022.
Matt Dixon on overcoming customer indecision
It's called The JOLT Effect: How High Performers Overcome Customer Indecision. To prepare for this book, 2.5 million documented sales
The JOLT Effect by Matthew Dixon and Ted McKenna
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